Why is my virtual card not working?

If your virtual card isn’t working, there could be several reasons:
 1. Card Not Activated: Ensure your card has been activated through the Spendbase app. Follow the activation steps to complete the process.
 2. Insufficient Funds: Double-check your account balance to ensure there are enough funds available for the transaction.
 3. Incorrect Details: Verify that you are entering the correct card details, such as card number, expiration date, and CVC.
 4. Merchant Restrictions: Some merchants may not accept virtual cards for certain types of transactions.
 5. 3D Secure (3DS) Verification: Make sure your phone number is linked for 3DS verification to complete the transaction securely.
 6. Security Blocks: Your card may have been temporarily blocked due to security concerns or suspicious activity.


If your card is still not working after checking these factors, please contact customer support for assistance. They can help identify the issue and guide you through resolving it.