What if I lose access to my authenticator app?

 If you lose access to your authenticator app, you can reset two-factor authentication (2FA) from the general platform settings.

Go to Settings → Security and reset 2FA, then set it up again using a new authenticator app.
If 2FA isn’t set up after the reset, you’ll be prompted to enable it the next time you access the Money tab.

If you need help at any point, you can contact our support team for assistance.