Why can’t I log into my account?
If you’re having trouble logging in, here are a few things to check:
• Make sure you’re using the correct email and password.
• If you’ve forgotten your password, use the Forgot password option to reset it.
• If you entered incorrect details multiple times, your account may be temporarily locked for security reasons. You can try again after a short wait.
• If you use two-factor authentication (2FA), confirm that you’re entering the correct verification code.
If you’re still unable to log in, please contact our support team and we’ll help restore access.