---
title: Money US | Home
description: Money US
---

[Skip to content](https://faq.spendbase.co/en/knowledge-base_spendbase/money-us#main-content)

English

Show submenu for translations

[Customer portal](https://support.spendbase.co/tickets-view)

![dark=on (1).png\]](https://faq.spendbase.co/hs-fs/hubfs/dark=on%20(1).png?height=31&name=dark=on%20(1).png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Customer portal](https://support.spendbase.co/tickets-view)
- Go to www.spendbase.co

 Go to www.spendbase.co

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Home](https://faq.spendbase.co/en/knowledge-base_spendbase)
2. [Money US](https://faq.spendbase.co/en/knowledge-base_spendbase/money-us)

# Money US

## General

- [What is Spendbase account?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-is-spendbase-account)
- [What is Spendbase Money?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-is-spendbase-money-0)
- [What types of businesses can open an account?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-types-of-businesses-can-open-an-account)
- [What types of companies do you support?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-types-of-companies-do-you-support)
- [Can I open accounts in other currencies with a U.S.-registered business?](https://faq.spendbase.co/en/knowledge-base_spendbase/can-i-open-accounts-in-other-currencies-with-a-u.s.-registered-business)
- [Do I need to be a U.S. resident?](https://faq.spendbase.co/en/knowledge-base_spendbase/do-i-need-to-be-a-us-resident)
- [How do I open a payment account on the Spendbase platform?](https://faq.spendbase.co/en/knowledge-base_spendbase/how-do-i-apply-for-and-start-using-wallet-features-with-spendbase-0)
- [What fees do you charge?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-fees-do-you-charge-0)
- [How can I contact customer service?](https://faq.spendbase.co/en/knowledge-base_spendbase/how-can-i-contact-customer-service-0)
- [What is a Spendbase Card?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-is-a-spendbase-mastercard-card-0)
- [How do I get a Spendbase Card?](https://faq.spendbase.co/en/knowledge-base_spendbase/how-do-i-get-a-spendbase-mastercard-card-0)
- [Who is the card issuer?](https://faq.spendbase.co/en/knowledge-base_spendbase/who-is-the-card-issuer-0)
- [What is accounts?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-is-accounts-0)
- [How can I top up my account?](https://faq.spendbase.co/en/knowledge-base_spendbase/how-can-i-top-up-my-account-0)
- [Does there any limits for accounts top up?](https://faq.spendbase.co/en/knowledge-base_spendbase/does-there-any-limits-for-accounts-top-up-0)
- [How many account can I create?](https://faq.spendbase.co/en/knowledge-base_spendbase/how-many-account-can-i-create-0)
- [Can I lock my account?](https://faq.spendbase.co/en/knowledge-base_spendbase/can-i-lock-my-account-0)
- [Can I delete my account?](https://faq.spendbase.co/en/knowledge-base_spendbase/can-i-delete-my-account-0)

See less ▼

## Top up

- [How can I add money to my account?](https://faq.spendbase.co/en/knowledge-base_spendbase/how-can-i-add-money-to-my-account)
- [Where can I find my wire and SWIFT details?](https://faq.spendbase.co/en/knowledge-base_spendbase/where-can-i-find-my-wire-and-swift-details)
- [When will the money reach my Spendbase account?](https://faq.spendbase.co/en/knowledge-base_spendbase/when-will-the-money-reach-my-spendbase-account-0)
- [What happens if a transfer is delayed, failed, or rejected?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-happens-if-a-transfer-is-delayed-failed-or-rejected)
- [What currencies are supported?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-currencies-are-supported-0)
- [What is the maximum amount I can deposit at one time?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-is-the-maximum-amount-i-can-deposit-at-one-time)
- [Can I top up my Spendbase account by card?](https://faq.spendbase.co/en/knowledge-base_spendbase/can-i-top-up-my-spendbase-account-by-card-0)

See less ▼

## Withdraw

- [How can I cancel a withdrawal?](https://faq.spendbase.co/en/knowledge-base_spendbase/how-can-i-cancel-a-withdrawal-0)
- [Is there a limit on how much I can withdraw from my account?](https://faq.spendbase.co/en/knowledge-base_spendbase/is-there-a-limit-on-how-much-i-can-withdraw-from-my-account-0)
- [How long does it take for a withdrawal to complete?](https://faq.spendbase.co/en/knowledge-base_spendbase/how-long-does-it-take-for-a-withdrawal-to-complete)
- [Can I send money via ACH (electronic transfer)?](https://faq.spendbase.co/en/knowledge-base_spendbase/can-i-send-money-via-ach-electronic-transfer)
- [Can I send international transfers via SWIFT?](https://faq.spendbase.co/en/knowledge-base_spendbase/can-i-send-international-transfers-via-swift)
- [Why is my withdrawal still pending?](https://faq.spendbase.co/en/knowledge-base_spendbase/why-is-my-withdrawal-still-pending-0)
- [Why has my withdrawal failed or why hasn’t the recipient received the money?](https://faq.spendbase.co/en/knowledge-base_spendbase/why-has-my-withdrawal-failed-or-declined-0)

See less ▼

## Usage

- [What happens when my card is about to expire?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-happens-when-my-card-is-about-to-expire)
- [Can I have multiple cards?](https://faq.spendbase.co/en/knowledge-base_spendbase/can-i-have-multiple-cards-0)
- [Can I assign cards to team members?](https://faq.spendbase.co/en/knowledge-base_spendbase/can-i-assign-cards-to-team-members-0)
- [Can I set limits for card spending?](https://faq.spendbase.co/en/knowledge-base_spendbase/can-i-set-limits-for-card-spending-0)
- [Can I freeze my card?](https://faq.spendbase.co/en/knowledge-base_spendbase/can-i-freeze-my-card-0)
- [How do I cancel a card?](https://faq.spendbase.co/en/knowledge-base_spendbase/how-do-i-cancel-a-card-0)

See less ▼

## Transactions

- [How do I view my card transactions?](https://faq.spendbase.co/en/knowledge-base_spendbase/how-do-i-view-my-card-transactions-0)
- [Can I export a transaction list?](https://faq.spendbase.co/en/knowledge-base_spendbase/can-i-export-a-transaction-list-0)
- [What happens if a transaction is pending for too long?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-happens-if-a-transaction-is-pending-for-too-long-0)
- [Why is my transaction not showing up in my statement?](https://faq.spendbase.co/en/knowledge-base_spendbase/why-is-my-transaction-not-showing-up-in-my-statement-0)
- [Why has my card payment been failed, reverted?](https://faq.spendbase.co/en/knowledge-base_spendbase/why-has-my-card-payment-been-failed-reverted-0)
- [What currencies are supported for spending?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-currencies-are-supported-for-spending-0)
- [What is the exchange rate used for my payment?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-is-the-exchange-rate-used-for-my-payment-0)
- [Can I use my card for recurring payments or subscriptions?](https://faq.spendbase.co/en/knowledge-base_spendbase/can-i-use-my-card-for-recurring-payments-or-subscriptions-0)
- [Is spending at any merchants restricted?](https://faq.spendbase.co/en/knowledge-base_spendbase/is-spending-at-any-merchants-restricted-0)

See less ▼

## Fees & refunds

- [What are the Spendbase card fees?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-are-the-spendbase-card-fees-0)
- [Why have I been charged a fee for a card payment?](https://faq.spendbase.co/en/knowledge-base_spendbase/why-have-i-been-charged-a-fee-for-a-card-payment-0)
- [How can I get a refund for something I purchased?](https://faq.spendbase.co/en/knowledge-base_spendbase/how-can-i-get-a-refund-for-something-i-purchased-0)
- [I've been charged more than once for the same transaction?](https://faq.spendbase.co/en/knowledge-base_spendbase/ive-been-charged-more-than-once-for-the-same-transaction-0)

## Issues

- [Why is my virtual card not working?](https://faq.spendbase.co/en/knowledge-base_spendbase/why-is-my-virtual-card-not-working-0)
- [What should I do if I don’t recognize a card payment?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-should-i-do-if-i-dont-recognize-a-card-payment-0)
- [How do I report unauthorized transactions on my virtual card?](https://faq.spendbase.co/en/knowledge-base_spendbase/how-do-i-report-unauthorized-transactions-on-my-virtual-card-0)
- [What if my card has been compromised?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-if-my-card-has-been-compromised-0)
- [Why my card was suspended?](https://faq.spendbase.co/en/knowledge-base_spendbase/why-my-card-was-suspended-0)

## Access & login

- [I forgot my password, what can I do?](https://faq.spendbase.co/en/knowledge-base_spendbase/i-forgot-my-password-what-can-i-do-0)
- [Why can’t I log into my account?](https://faq.spendbase.co/en/knowledge-base_spendbase/why-cant-i-log-into-my-account-0)

## Roles & permissions

- [Who can access Spendbase Money features?](https://faq.spendbase.co/en/knowledge-base_spendbase/who-can-access-spendbase-money-features)
- [Can I have more than one admin?](https://faq.spendbase.co/en/knowledge-base_spendbase/can-i-have-more-than-one-admin)

## Team management

- [Can I add or remove users from my account?](https://faq.spendbase.co/en/knowledge-base_spendbase/can-i-add-or-remove-users-from-my-account)
- [How do I update my details?](https://faq.spendbase.co/en/knowledge-base_spendbase/how-do-i-update-my-details-0)
- [Can I change the admin on my account?](https://faq.spendbase.co/en/knowledge-base_spendbase/can-i-change-the-admin-on-my-account)

## Reports & statements

- [How can I view and manage my transaction history?](https://faq.spendbase.co/en/knowledge-base_spendbase/how-can-i-view-and-manage-my-transaction-history-0)
- [How can I get a bank statement?](https://faq.spendbase.co/en/knowledge-base_spendbase/how-can-i-get-a-bank-statement-0)

## Payments & automation

- [Can I set up recurring payments?](https://faq.spendbase.co/en/knowledge-base_spendbase/can-i-set-up-recurring-payments-0)

## Account closure

- [How do I close my account if I no longer want to use it?](https://faq.spendbase.co/en/knowledge-base_spendbase/how-do-i-close-my-account-if-i-no-longer-want-to-use-it-0)
- [What happens to my data after I close my account?](https://faq.spendbase.co/en/knowledge-base_spendbase/v)

## Security

- [Is my money safe with Spendbase?](https://faq.spendbase.co/en/knowledge-base_spendbase/is-my-money-safe-with-spendbase-0)
- [Is my information safe?](https://faq.spendbase.co/en/knowledge-base_spendbase/is-my-information-safe-0)
- [Can I request the erasure of my data?](https://faq.spendbase.co/en/knowledge-base_spendbase/can-i-request-the-erasure-of-my-data-0)
- [How do I enable two-factor authentication (2FA)?](https://faq.spendbase.co/en/knowledge-base_spendbase/how-do-i-enable-two-factor-authentication-2fa-0)
- [What happens if I enter the wrong login details multiple times?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-happens-if-i-enter-the-wrong-login-details-multiple-times-0)
- [What if I lose access to my authenticator app?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-if-i-lose-access-to-my-authenticator-app)
- [What should I do if I notice suspicious activity?](https://faq.spendbase.co/en/knowledge-base_spendbase/what-should-i-do-if-i-notice-suspicious-activity)
- [How do I report a fraudulent transaction?](https://faq.spendbase.co/en/knowledge-base_spendbase/how-do-i-report-a-fraudulent-transaction-0)

See less ▼

- [I’m an actual user](https://faq.spendbase.co/en/knowledge-base_spendbase/im-an-actual-user)
- [I’m interested in Spendbase services](https://faq.spendbase.co/en/knowledge-base_spendbase/im-interested-in-spendbase-services)
- [Getting started](https://faq.spendbase.co/en/knowledge-base_spendbase/getting-started)
- [Frequently Asked Questions](https://faq.spendbase.co/en/knowledge-base_spendbase/frequently-asked-questions)
- [Integrations](https://faq.spendbase.co/en/knowledge-base_spendbase/integrations#main-content)

    - [Overview](https://faq.spendbase.co/en/knowledge-base_spendbase/integrations#overview)
    - [Manage integrations](https://faq.spendbase.co/en/knowledge-base_spendbase/integrations#manage-integrations)
    - [Identity providers](https://faq.spendbase.co/en/knowledge-base_spendbase/integrations#identity-providers)
    - [Direct API integrations](https://faq.spendbase.co/en/knowledge-base_spendbase/integrations#direct-api-integrations)
    - [Expense/Accounting software](https://faq.spendbase.co/en/knowledge-base_spendbase/integrations#expense-accounting-software)
    - [HRIS systems](https://faq.spendbase.co/en/knowledge-base_spendbase/integrations#hris-systems)
    - [Browser extensions](https://faq.spendbase.co/en/knowledge-base_spendbase/integrations#browser-extensions)
- [Applications](https://faq.spendbase.co/en/knowledge-base_spendbase/applications#main-content)

    - [General](https://faq.spendbase.co/en/knowledge-base_spendbase/applications#general)
    - [Adding applications](https://faq.spendbase.co/en/knowledge-base_spendbase/applications#adding-applications)
    - [Managing applications](https://faq.spendbase.co/en/knowledge-base_spendbase/applications#managing-applications)
    - [Applications data syncing](https://faq.spendbase.co/en/knowledge-base_spendbase/applications#applications-data-syncing)
- [Settings](https://faq.spendbase.co/en/knowledge-base_spendbase/settings#main-content)

    - [Team settings](https://faq.spendbase.co/en/knowledge-base_spendbase/settings#team-settings)
    - [Account settings](https://faq.spendbase.co/en/knowledge-base_spendbase/settings#account-settings)
- [Procurement](https://faq.spendbase.co/en/knowledge-base_spendbase/procurement#main-content)

    - [General](https://faq.spendbase.co/en/knowledge-base_spendbase/procurement#general)
    - [Approval flow](https://faq.spendbase.co/en/knowledge-base_spendbase/procurement#approval-flow)
    - [Procurement Request](https://faq.spendbase.co/en/knowledge-base_spendbase/procurement#procurement-request)
    - [Slack App](https://faq.spendbase.co/en/knowledge-base_spendbase/procurement#slack-app)
- [Money EU](https://faq.spendbase.co/en/knowledge-base_spendbase/money-eu#main-content)

    - [General](https://faq.spendbase.co/en/knowledge-base_spendbase/money-eu#general)
    - [Identity verification](https://faq.spendbase.co/en/knowledge-base_spendbase/money-eu#identity-verification)
    - [Top up/Loads](https://faq.spendbase.co/en/knowledge-base_spendbase/money-eu#top-up-loads)
    - [Profile](https://faq.spendbase.co/en/knowledge-base_spendbase/money-eu#profile)
    - [Withdraw/Send out](https://faq.spendbase.co/en/knowledge-base_spendbase/money-eu#withdraw-send-out)
    - [Banking](https://faq.spendbase.co/en/knowledge-base_spendbase/money-eu#banking)
    - [Mobile wallet](https://faq.spendbase.co/en/knowledge-base_spendbase/money-eu#mobile-wallet)
    - [Transactions](https://faq.spendbase.co/en/knowledge-base_spendbase/money-eu#transactions)
    - [Security](https://faq.spendbase.co/en/knowledge-base_spendbase/money-eu#security)
- [Money US](https://faq.spendbase.co/en/knowledge-base_spendbase/money-us#main-content)

    - [General](https://faq.spendbase.co/en/knowledge-base_spendbase/money-us#general)
    - [Top up](https://faq.spendbase.co/en/knowledge-base_spendbase/money-us#top-up)
    - [Withdraw](https://faq.spendbase.co/en/knowledge-base_spendbase/money-us#withdraw)
    - [Usage](https://faq.spendbase.co/en/knowledge-base_spendbase/money-us#usage)
    - [Transactions](https://faq.spendbase.co/en/knowledge-base_spendbase/money-us#transactions)
    - [Fees & refunds](https://faq.spendbase.co/en/knowledge-base_spendbase/money-us#fees-refunds)
    - [Issues](https://faq.spendbase.co/en/knowledge-base_spendbase/money-us#issues)
    - [Access & login](https://faq.spendbase.co/en/knowledge-base_spendbase/money-us#access-login)
    - [Roles & permissions](https://faq.spendbase.co/en/knowledge-base_spendbase/money-us#roles-permissions)
    - [Team management](https://faq.spendbase.co/en/knowledge-base_spendbase/money-us#team-management)
    - [Reports & statements](https://faq.spendbase.co/en/knowledge-base_spendbase/money-us#reports-statements)
    - [Payments & automation](https://faq.spendbase.co/en/knowledge-base_spendbase/money-us#payments-automation)
    - [Account closure](https://faq.spendbase.co/en/knowledge-base_spendbase/money-us#account-closure)
    - [Security](https://faq.spendbase.co/en/knowledge-base_spendbase/money-us#security)
- [Discounts](https://faq.spendbase.co/en/knowledge-base_spendbase/discounts)

[![](https://faq.spendbase.co/hs-fs/hubfs/spendbase_light.png?width=480&height=80&name=spendbase_light.png)](http://www.spendbase.co)

Cost down ⬇️ Usage up ⬆️

<https://www.linkedin.com/company/spendbase/> <https://x.com/Spendbaseapp/status/1869013065355739478>

Copyright © 2026, Spendbase